- Parliamentary and Health Service Ombudsman
Aiming for impact — we had the opportunity to provide UX consulting and website design for an annual report.
The Parliamentary and Health Service Ombudsman (PHSO) asked us to design their annual report 2012-2013 website. In preparation for national press coverage and public interest it was important to allow users to find the relevant content straightaway and give a good understanding of the information on offer. Stakeholders such as press, politicians and the wider public needed to be considered.
UX advice and a modern, clean and well structured design that took inspiration from the printed report's style and the Ombudsman's own brand guidelines. Special consideration was given to accessibility and usability.
A well received website, providing users with various pathways to the most popular content. Layout and structure intuitively give a good representation of the report's core findings and parts
Thank you so much for a fantastic job, and for turning it around so fast and so unflappably! Impeccable as ever.Julie S.
MVA, London Metropolitan University